Asia Pacific and Oceania. Do not load photos in the ADF to prevent damage to the photos and the printer. Javascript is disabled in this browser. If the network name displays on the printer, make sure it is the same network the Mac connects to. Make sure that you select either the Flatbed mode or the Document Feeder mode, depending on your printer and how you plan to scan. Click the Use or Print Using menu, then select the name of your printer. Open download list

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See your browser’s documentation for specific instructions. Photo Fix if available: See the Frequently asked questions in this document to try resolving connection issues, then try to add the printer again.

HP Printers – OS X v10.7, Mac OS X v10.6 Compatible Printers

To install the driver, connect the printer to the computer using a supported connection type. The Virtual Agent is currently unavailable.

AirPrint is supported in OS X v Click the Networking tab, then click Wireless in the left pane. For these printers, use a USB connection. Try moving the printer closer to the router.


Select printers have wireless accessories which will enable a wireless install. Troubleshoot connection issues with network or USB-connected printers.

Some printers do not support wireless scanning or scanning over a network. Gutenprint formerly called Gimp-Print provides open-source basic print drivers for many printers that would otherwise not be supported in Mac OS X. Modify your browser’s settings to allow L1006 to execute. If you recently upgraded your Mac to a newer operating system versionrun Apple Software Update to ensure your computer has the most current updates installed, then try to scan again. Make sure the Mac has a connection to the Internet: HP Business Inkjet printers.

HP LaserJet – Older HP printers with macOS drivers in Apple Software Update | HP® Customer Support

Confirm the printer is supported Before installing the driver, make sure that your printer has a jac available for Mac OS X Select your printer from the list. Make sure your printer has a driver available: Modify your browser’s settings to allow Javascript to execute. Depending on your printer, the download might also include HP Utility, scanning software, or the HP fax driver. Modify your browser’s settings to allow Javascript to execute.


Europe, Middle East, Africa. What if a ‘Software currently unavailable for this device’ message displays? Driver and software support for OS X Mavericks v Click Edit to adjust colors, straighten the scan, or crop the size. Turn on the printer. Make sure that your computer is turned on and connected to the Internet. Select an operating system and version to see available software for this product.

HP Printers – Printer is Offline or Not Responding (Mac)

Use the guided tool to select your network and enter the password to connect the printer to your network. Officejet series – H Officejet – Ha. To change any basic settings to the preset you selected, click Edit Settings. Deskjet series Deskjet Deskjet dt Plus Deskjet If the Scan or Print icons do not display in the Printer Browser window toolbar, remove and then add the current HP printer.